STIRWELD FSW SERVICE
After sales support
Experience peace of mind with constant and proactive support, ensuring your processes are optimized for maximum efficiency and reliability.
How do we ensure your continued success with Stirweld?
No hiding costs
With Stirweld, what you see is what you get. We believe in honest and clear communication, ensuring there are no hidden fees in our after-sales support. Enjoy peace of mind knowing that you can budget without surprises, as our straightforward pricing covers all the support services you require.
Never alone
Experience unwavering support with Stirweld. Our dedicated team is always just a call or click away, ensuring you have the expert assistance you need, whenever you need it. Our proactive approach helps you maximize uptime and keep your operations running smoothly.
Worldwide Assistance
Wherever you are, Stirweld’s support follows. Our international support network means that expert help is available no matter where your operations take you. From remote diagnostics to on-site interventions, our global team is equipped to ensure your welding processes are optimized for any location.
Comprehensive Maintenance Contract with Dedicated Support Team
After successfully commissioning and training your team on the FSW head for CNC or the FSW spindle for robot, our commitment to your operational excellence continues. Discover how Stirweld’s dedicated support and tailored maintenance contracts can enhance your welding operations over time.
Facing an issue right now? Let’s solve it together quickly
If you’re experiencing any challenges with our products or services, don’t wait to get help. Contact us directly and let our experts assist you. Send us a description of what’s happening through our support form so we can analyze your case. If it’s urgent, feel free to call us directly. We’re here to ensure your operations continue smoothly.
Stirweld – France
+33 (0)6 35 62 77 45
Stirweld Inc. – U.S.A.
+1 (947)-277-0245
Key Features of Stirweld After Sales Support
Discover how Stirweld is committed to ensuring your continued success long after your initial purchase. Our after sales support is designed to provide you with the assistance and resources you need to keep your operations running smoothly and efficiently. From immediate local contacts to expert technicians on-site, we offer a range of tailored services to meet your unique needs.
24-Hour Contact Promise
Expect your first response within 24 business hours, whether by phone, WhatsApp
or video meeting.
Remote Diagnostic Service
Ensure optimal safety and efficiency with our precise remote diagnostics and rapid issue resolution.
On-site Stirweld Expertise
Benefit from having a Stirweld expert technician directly at your facility for specialized support.
Global Spare Parts Distribution for Rapid Delivery
Ensure your operations continue without interruption with our quick and efficient global spare parts distribution. We hold stock in strategic locations across France, USA and Korea, allowing us to promise short delivery times and help you save on storage costs. Our same-time-zone dispatch capability means faster service and less downtime for your business.
| Part | Part number | Stock location |
| Splined Shaft (male) | INT-2020-01-02 | France, USA, Korea |
| Splined sleeve (female) + elastic coupling | INT-2020-01-03 | France, USA, Korea |
| Second interface | INT-2020-01-01 | France, USA, Korea |
| Piston (including 3 high payload bearings) | INT-2020-02-03 | France, USA, Korea |
| 4 linear axes | INT-2020-03-05 | France, USA, Korea |
| Coupling shaft | INT-2020-03-07 | France, USA, Korea |
| Top bearing nut | INT-2020-01-04 | France, USA, Korea |
| Top bearing cover | INT-2020-01-05 | France, USA, Korea |
| Top O ring | INT-2020-01-06 | France, USA, Korea |
| Control panel | INT-2020-02-04 | France, USA, Korea |
Enhance Your Operations with Stirweld Support
Keep your equipment at peak performance with Stirweld’s comprehensive after-sales support. From expert technical assistance to rapid delivery of spare parts, we ensure your operations continue without interruption. Whether you need immediate help with your FSW equipment, quick answers from our experts or fast shipping of spare parts, our dedicated team is ready to assist you.
